Handling Objections
This course will empower you with the knowledge and confidence to handle objections effectively, ensuring that you can navigate sales conversations with ease and professionalism. By the end of this course, you will have a comprehensive understanding of objection handling strategies and the skills to implement them effectively, leading to increased sales and a stronger, more successful insurance business.
Key Learning Outcomes
- Learn to identify and categorize objections, differentiating between real concerns and common brush-offs.
- Gain insights into managing the emotional impact of objections and maintaining a professional demeanor.
- Explore foundational strategies for validating and addressing objections, including repetition, addition, and fact-finding.
- Discover targeted approaches for handling time, money, stall, and product objections.
- Learn how to address objections during the greeting, fact-finding, presentation, and follow-up stages.
- Gain practical techniques for handling objections related to pivoting conversations to other products, such as home, renters, and financial services.
- Understand the power of agreement in diffusing resistance and making objections easier to overcome.
- Learn how to use personalized information gathered during the sales process to effectively address objections.
Course Content